To read how to set up the Slack Integration, click here.
Sharing Question(s) via Slack
To share a question via Slack:
- Navigate to the question and answer pairing you would like to share
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Click the Share to Slack button on the toolbar underneath the Q&A pairing
- Select either the Slack Channel or the Slack User you want to share with
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When sharing within a channel, you can also tag Slack users in the Message
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When sharing within a channel, you can also tag Slack users in the Message
- Click Share to send the message via Slack
You also have the option to send multiple questions at one time. To do this, first select the checkboxes to the left of all the questions you would like to share > click Share to Slack from the dynamic island near the bottom of the window and then follow the steps above from step 3.
When sharing questions via Slack, the question will be sent to your team member as a DM from HyperComply.
If you share this question in a public Slack channel, anyone in the channel will be able to view the question preview. If you previously allowed non-HyperComply users to answer from Slack, anyone from your Slack instance will be able to provide or edit an answer to the question right from Slack.
Users with the proper HyperComply permissions will also be able to directly approve questions from Slack.
Please reach out to your CSM or our Support team by filing a request here if you have any additional questions.